IMPORTANT: Your plan must not have expired by more than 30 days for the renewal to work.
If the plan has expired, you will need to purchase a NEW Update & Support Plan. Contact Music EDnet for assistance if required.
The ‘Sibelius Annual Update and Support Renewal Plan’, which you can order through Music EDnet, provides access to all Sibelius updates and Avid Sibelius support for another 12 months. This is NOT a subscription license.
The redemption code for your Annual Update and Support renewal download will be sent from Music EDnet via email and will be in this format:
The ‘SIBR201’ code from the back of your download card should be entered via the ‘My Products and Subscriptions’ page of your Avid account where the existing Sibelius 8+ licence resides as follows:
- You can get to the ‘My Products and Subscriptions’ page of your account via the direct link of www.avid.com/subscriptions (just make sure you’re logged into the correct account where you can see the original Sibelius entry from your previous purchase and redemption).
- This is what you should see in the account under the Sibelius entry, and you can click reinstate support as circled on the right in the example below:
- This will expand the ‘reinstate support’ option, and you should now be able to enter the ‘SIBR201’ code from the back of your download card into the field circled on the bottom-right:
- Once you’ve entered your code, click the blue ‘submit’ button on the bottom-right, and your account will be updated when it’s finished processing with the new support period, as shown in the example below: